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Skincare Made Simple, Effective, Safe
Frequently asked questions
What is the return policy?
Products can be returned within 7 days of delivery, in their original, unopened, unused packaging.
How long does Delivery take in the UAE?
Standard delivery within the UAE typically takes 3–5 business days.
Do you offer free shipping? If so, on which orders?
Orders above 100 AED qualify for free delivery.
Orders below 100 AED incur a flat shipping fee of 10 AED.
Are your skincare products safe and authentic?
Yes, all skincare products sold on The Watermelon are 100% authentic and sourced directly from trusted brands and authorized distributors. We ensure every product meets quality standards and is safe for use, so you can shop with confidence.
Do you deliver across the UAE?
Yes, we deliver across the UAE. Orders are processed quickly and shipped through trusted delivery partners to ensure safe and timely arrival.