FAQ
Why is Vitamin C essential for UAE skin?
UAE skin faces intense UV rays and pollution daily. Shop Bioderma Pigmentbio C-Concentrate
How often should I apply sunscreen in the UAE?
Apply sunscreen every morning and reapply every 2–3 hours if outdoors. Shop Photoderm MAX Aquafluide SPF 50+
What’s the correct order to apply skincare products?
Morning: Cleanser → Serum → Moisturizer → Sunscreen. Evening: Cleanser → Serum or Night Cream → Moisturizer. Shop Sébium Gel Moussant
Can I use Bioderma products on sensitive skin?
Yes! Bioderma formulas are dermatologically tested and gentle. Shop Sensibio H2O Micellar Water
How do I reduce dark spots and pigmentation?
Consistent use of Vitamin C serums like Pigmentbio C-Concentrate combined with daily broad-spectrum sunscreen. Shop Pigmentbio C-Concentrate
Can I layer Vitamin C and Niacinamide?
Yes! Bioderma formulas complement each other without irritation. Shop Vitamin C Serum
Are Bioderma products safe during pregnancy?
Most are safe, but always consult a dermatologist for specific ingredients.
What makes Pigmentbio C-Concentrate unique?
LumiReveal™ technology with Vitamins C & E, Niacinamide, and gentle acids target pigmentation, restore radiance, and protect your skin barrier. Shop Now
Which Bioderma sunscreen is best for UAE summers?
Can I use Bioderma products on acne-prone skin?
Yes! Products like Sébium Gel Moussant are non-comedogenic and gentle.
Are Bioderma products cruelty-free?
Bioderma avoids unnecessary animal testing and uses responsible practices.
Do you offer travel-size products?
Yes! Some bestsellers are travel-friendly. Shop Travel Sunscreens
How do I place an order on your store?
Browse products, add to cart, choose payment, and complete checkout.
Do you deliver across all UAE emirates?
Yes! Including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain.
What payment methods are accepted?
Major credit/debit cards, Apple Pay, and UAE gateways for secure transactions.
Can I track my order?
Yes! A tracking link is sent via email or SMS after shipping.
What is your return/exchange policy?
Contact us within 7 days for unused products in original packaging.
How do I redeem discount codes?
Enter the promo code at checkout. One code per order.
Is my personal information safe on your website?
Yes. We use SSL encryption and secure payment gateways.
How should I adjust my skincare routine for UAE summer?
Use lighter moisturizers like Hydrabio Gel-Crème, high SPF sunscreen daily, and antioxidant serums.
Do I still need Vitamin C in winter?
Yes! Vitamin C protects and brightens skin year-round.
Can I use sunscreen indoors?
Yes! UV rays penetrate windows, so daily sunscreen prevents sunspots and premature aging.
Are there skincare tips for women working in offices in the UAE?
Hydrate with lightweight moisturizers, apply antioxidants, and reapply sunscreen if near windows.
Do you offer Bioderma or Esthederm gift hampers?
Yes! Curated gift sets for birthdays, holidays, or corporate gifting. Shop Gift Hampers
Do you offer clearance sales or discounted products?
Yes! Visit our Clearance Collection for seasonal offers and bundle deals.